We stand behind every item we make. If something is wrong with your order, email us at support@teesgrab.com within 30 days of delivery and we will make it right.
Free replacement if your item:
arrives damaged in transit,
is defective or misprinted, or
is not the item, design or size you ordered.
Send us your order number and a photo of the problem. We will send you a free return label and a replacement.
Other returns (wrong size or color chosen, change of mind): accepted within 30 days of delivery for unused, unwashed items in their original condition, with a 40% restocking fee. Return shipping is paid by the customer.
Lost package: if the carrier loses your order, we will reship it at our expense or give you a full refund.
Refunds go back to your original payment method. How quickly they appear depends on your bank or card issuer.
Please email us before sending anything back so we can give you the return address and instructions. Read the full refund policy.
Our classic t-shirts, hoodies and sweatshirts have a roomy unisex fit. Ladies' styles are cut slimmer, so you may want to size up. Please check the size chart for exact measurements of each style before you order.
First, check your tracking link and your local post office, since packages are sometimes held there after a missed delivery. If your US order has not arrived within 30 days, or your international order within 45 days, contact us and we will reship it or give you a refund.
Email us at support@teesgrab.com with your order number and we will get back to you as soon as possible. You can also reach us through our Facebook or Instagram page, or our contact page.
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