Privacy Policy

Last updated: October 2, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from teesgrab.com (the “Site”). By using the Site you agree to the practices described below.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable them, visit allaboutcookies.org. Our online store uses cookies that are needed for the shopping cart, checkout and your account to work.
  • “Log files” track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags” and “pixels” are electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment details, email address and phone number. We refer to this information as “Order Information”. Payment card details are handled by our payment processors; we do not store full card numbers on our servers.

If you create an account, contact us through a form or email us, we also collect the information you give us, such as your name, email address, password (stored in encrypted form) and the content of your message.

When we talk about “Personal Information” in this Privacy Policy, we mean Device Information, Order Information and the information you give us directly.

How we use your personal information

We use the Order Information that we collect to fulfill orders placed through the Site, including processing your payment, arranging for production and shipping, and providing you with invoices and order confirmations. We also use Order Information to:

  • communicate with you, including answering your questions and providing customer support;
  • screen our orders for potential risk or fraud; and
  • when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize the Site, for example by generating analytics about how our customers browse and interact with the Site and by assessing the success of our marketing and advertising campaigns.

Sharing your personal information

We share your Personal Information with third parties only as needed to run our business, as described above. These include:

  • Website and store platform. The Site is built on WordPress and WooCommerce and is hosted on servers we or our hosting provider operate. Your data is stored in the Site’s database.
  • Payment processors. Payments are processed by third-party payment providers (such as PayPal and Stripe, depending on the payment method you choose). They receive the information needed to process your payment and are responsible for protecting it under their own privacy policies.
  • Production and shipping partners. Our products are printed on demand. We share your name, shipping address, phone number and email address with the print-on-demand producers and carriers who make and deliver your order.
  • Analytics and advertising services. We may use services such as Google Analytics, Meta (Facebook) or Microsoft Advertising to understand how the Site is used and to measure and show advertising. You can learn how Google uses your information at policies.google.com/privacy and opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

Finally, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information, to protect our rights, or in connection with a merger, acquisition or sale of our business.

Behavioural advertising

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at networkadvertising.org.

You can opt out of targeted advertising by using the links below:

You can also opt out of some of these services through the Digital Advertising Alliance’s opt-out portal at optout.aboutads.info.

Do not track

Please note that we do not alter the Site’s data collection and use practices when we see a Do Not Track signal from your browser. We do, however, treat the Global Privacy Control signal as described in the “Your privacy rights in California” section below.

Your rights

European and UK residents. You have the right to access the personal information we hold about you and to ask that it be corrected, updated, or deleted. You may also object to or ask us to restrict certain processing. We process your information to fulfill contracts we have with you (for example when you place an order through the Site) and to pursue our legitimate business interests described above. To exercise these rights, please contact us using the details below.

Your privacy rights in California and other U.S. states. Depending on where you live, you may have the right to know what personal information we collect, use and disclose, to request that we delete or correct it, and to opt out of the “sale” or “sharing” of your personal information or its use for targeted advertising. We do not sell your personal information for money. Sharing of information with advertising partners for targeted advertising may be considered a “sale” or “sharing” under some state laws; you can opt out at any time on our Do Not Sell or Share My Personal Information page. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out for that browser and device. We will not discriminate against you for exercising these rights. To make a request, contact us using the details below.

Data retention

When you place an order through the Site, we keep your Order Information for our records, including to meet tax, accounting and legal obligations, unless and until you ask us to delete it and we are legally able to do so.

Security

We use reasonable technical and organizational measures to protect your Personal Information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

Our team operates in the United States and Vietnam, and our service providers may be located in other countries. Your information may therefore be transferred to and processed outside your country of residence, including outside Europe and the United Kingdom, in the United States and Vietnam.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. The date at the top of this page shows when it was last updated.

Minors

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a request or a complaint, please contact us by email at [email protected], by phone at +1-213-929-6179, or by mail at:

TeesGrab
3501 Jack Northrop Ave Suite #VS322
Hawthorne, CA 90250, USA

Vietnam office: 6 Tan Hoa 2, P. Tan Phu, Thu Duc, HCMC 700000